Conditions and Terms of Sale
By using our website, you indicate your agreement to our terms and conditions, as outlined below:
In general, domestic shipments are set at a low flat rate of £2.25, based on books weighing up to 2.2 lb, or 1 kg (1,000 g). If your book order is particularly heavy or oversized, we may contact you in advance to advise you that extra shipping is required. Please note that all international orders are sent by Airmail and that international postal rates apply.
Although we always do our best to dispatch orders promptly, shipping times cannot be guaranteed once a package has been dispatched. We provide estimates based on the carriers' delivery times, and do not include Customs processing. If your order will pass through Customs, please expect a delay. If your book order requires special packaging or special paperwork, we may contact you to let you know that additional fees may apply.
Orders usually ship within 2 business days. We endeavour to keep all information on our site both up to date and accurate, however on some occasions this is not always possible and cannot be guaranteed. If we are unable to supply an item in your order despite our best attempts to do so, we will refund the payment for the item in full. Any other remaining items in your order will be processed as normal, and you will receive a message to notify you accordingly.
You may cancel an outstanding order at any time, as long as it has not yet been invoiced or dispatched to you. To cancel an order, use our Contact Page to send us a message and advise us you wish to cancel the order. Please be certain to include the order number in your message. You will subsequently receive a message confirming the cancellation. Please do nat take any further action until you receive your cancellation confirmation message. If your payment has already been processed, we will refund your payment in full.
If you wish to cancel an order after any part of it has already been shipped you will be asked to return the shipped items to us. Once we have received your item(s) we will refund your payment in full, providing all items are returned undamaged. Please note that shipping fees are not refundable.
By using this website, or entering into correspondence with Daleside Books, you accept full responsibility for all data and electronic communications sent from your computer to us. Our website must not be used for any of the following:
Daleside Books reserves the right to refuse service, terminate accounts, and/or cancel transactions at its disrection, if it believes that customer conduct is in violation or breach of any applicable law. This does not affect your statutory rights as a consumer.
- Fraudulent purposes, or in connection with any unlawful activity.
- To send, use or reuse any material that is offensive, abusive or indecent.
- To send, use or reuse any material that is in breach of copyright, confidence or privacy.
- To send or use correspondence containing or in the nature of viruses, chain letters, mass mailings or spam.
Privacy and Security
Some of our books and media are intended for children, however these are not available for purchase by children and may only be purchased by adults. Conversely, some of our products are intended solely for adults. In both cases, persons under the age of 18 may only use this site under the supervision of a parent or guardian.
Our catalogue provides a wide choice of books suitable to all readers. We therefore try to warn of any material with potentially offensive content. However, we do recommend that all purchases intended for children should be reviewed by the parent/guardian before use with or by children.
The contents of this website and related software are the property of Daleside Books and its affiliates, and are protected by UK and International copyright laws.
These terms and conditions are governed in accordance with the laws of England.
Name & Registered Office:
7-8 Cape Mills
Coal Hill Lane
VAT number: GB924957389.